Your trust matters to us. This policy explains the information Zee Chat collects, why we use it, and the choices available to you.
1. Information we collect
We collect information needed to provide Zee Chat, including your name, phone number and, where you choose it for sign-in, email address. We also create account identifiers and may collect profile information that you choose to add.
When you use Zee Chat features, we process the content you choose to share, such as messages, photos, videos, audio recordings, documents, contacts, locations, stories, polls, and call-related information.
2. Device, usage, and notification information
We collect limited device and usage information to operate, protect, and improve Zee Chat. This may include device or installation identifiers, app version, operating system, language, app interactions, and notification subscription identifiers.
We use Firebase Analytics to understand app usage and OneSignal to deliver notifications. These providers process information on our behalf to provide analytics and notification services.
3. Contacts and location
Contacts are optional. If you allow contact access, Zee Chat may process contact names and phone numbers to help you find people you know on the service. You can decline or revoke this permission in your device settings.
Location sharing is optional. Zee Chat accesses your location only when you choose a location feature or grant the relevant permission. Location information is used to share the location you select in a conversation.
4. How we use information
We use information to create and manage accounts; deliver messaging, calls, media sharing, and notifications; maintain security; respond to support requests; prevent misuse; and understand and improve service performance. We do not sell personal information or use Zee Chat data for third-party advertising.
5. When information is shared
Messages and content are made available to the people or groups you choose to communicate with. We use service providers, including hosting, analytics, and notification providers, to operate Zee Chat under our instructions. We may also disclose information where required by law or necessary to protect users, Zee Chat, or the public.
6. Security and retention
We use reasonable technical and organisational safeguards designed to protect information in transit and at rest. No method of transmission or storage is completely secure, and you should keep access to your device and account secure.
We retain information for as long as needed to provide Zee Chat, comply with legal obligations, resolve disputes, and enforce our agreements. Retention may vary depending on the type of information and how you use the service.
7. Your choices and account deletion
You can manage many permissions through your device settings and can delete your Zee Chat account from the app’s Settings area. For a public deletion request, visit our Delete Account page. Account deletion is subject to verification to protect users against unauthorised requests.
8. Children
Zee Chat is not intended for children under the minimum age required to use online services in their country. If you believe a child has provided personal information without appropriate consent, please contact us.
9. Contact us
For privacy questions or requests, contact [email protected].